All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
International Shipping and Rates
We offer international shipping to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Shipping charges for your order will be displayed at checkout. We are shipping to all listed countries for only 5€. All orders are shipped from our warehouse in Estonia, Tallinn Kassi 12, 12618.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
You can pay via Paypal (www.paypal.com) or use Visa/Mastercard (provided by Stripe - www.stripe.com).If you have any further questions, please don't hesitate to contact us. Customer service: Mon-Fri 10 AM - 6 PM (GMT+2). Phone: +372 551 8854. E-mail: firstname.lastname@example.org.